On Feb, 22, 2025, User Access functionality will move to the modernized ACE Portal. You will be unable to provision users in the legacy ACE Portal as of 5:00 am EST, Thursday, Feb 20, 2025 to allow existing user ID records to migrate to the modernized ACE Portal. For more information, please see the Information Notice on either cbp.gov (for trade users) or ACE Central (for CBP users).